TERMS & CONDITIONS
Conforti Ceramic Collection warrants that your vehicle’s paint finish will remain protected against:
Applicable Vehicles and Period of Coverage:
Coverage terms up to ten years depending on product application, biannual service is required. Failure to undertake a biannual service will irreversibly terminate the warranty.
GENERAL TERMS & CONDITIONS
Any treatment / re-treatment of Conforti Ceramic Collections products must be applied / reapplied by an Approved/Authorized applicator. If any treatment, cleaning, repair or other work is carried out on the vehicle without our care, the warranty will be invalid.
The vehicle must remain registered, for the entire duration of the warranty, for legal non-commercial road use.
Only vehicles registered as passenger vehicles will be warrantied. Commercial vehicles of any kind will not be covered.
Vehicles over 3 months old are required to have a machine polishing carried out by an approved applicator prior to application. Newer vehicles may also require a machine polish if advised by the approved applicator.
In the event of damage / repair to the surface (i.e. accident repair), the vehicle must be taken to an approved applicator for retreatment to the repaired area, at the owner’s expense, within 30 days.
Warranty is registered in the name of the vehicle owner and cannot be transferred.
Should a product reapplication be required (e.g. vehicle accident), you or your insurer are liable for a reapplication fee, determined by the approved/authorized applicator.
The vehicle exterior paintwork must be maintained and washed regularly, to Conforti Auto & Marine Detailing recommendations, to prevent contamination build up (bi-weekly). After washing, ensure that no water is left to dry on the coated surface, particularly within the first two (2) weeks after installation. In the event that your vehicle is exposed to high mineral-content water (“hard” or “soft” water) like that from some automated car washes, sprinkler systems, or tap water, then all coated areas need to be dried as soon as possible with a microfiber cloth. Any water that is left to dry may form visible ringlets, which should be wiped off with vinegar until the mineral deposit is removed, as soon as possible.
The customer shall never undertake further application products to the vehicle as only recommended by Conforti Auto & Marine Detailing during coating care and inspection. Falure to do the biannual maintenance will void the warranty.
Where the owner has deemed to have been careless, negligent, or failed to maintain the exterior painted surface in the correct manner.
Customer neglect or failure to maintain due care of the treated surface results in warranty void.
Pre-existing damage to the painted surface or any other treated part of substandard specification, materials or workmanship by vehicle manufacturer, their dealership, third-party supplier or modifier, or professional detailers not authorized by Conforti Auto & Marine Detailing will be voided.
Damage to the coated surface by incorrect manual wash techniques, automatic car washes, brushes, or contaminated wash tools that may cause abrasion, or damage caused by a third party not authorized by Conforti Auto & Marine Detailing will be voided.
Swirl marks, marring, scratches, scuffs, scrapes, chips to the painted surface.
Water spots – Water spots are caused by hard water (mineral deposits), which when left to dry on the paint may leave a stain, water spotting is not covered.
Failed Clear Coat – Peeling, Hazing and Fading or any claim for matters which are covered by vehicle manufacturers’ warranty.
Damage caused by collision, accidental damage, vandalism, malicious damage, fire, hail, flood, stones, collision, surface rust, rail dust, physical damage, paint overspray, water etch or vehicle manufacturer’ defects, or defects which may be covered under a manufacturers or dealerships protection plan.
Areas that have not been retreated after a paint repair.
Any loss of time or use of the vehicle while it undergoes inspections or treatments. Please use touchless car washes only. Never use a car wash with brushes.
Terms and Conditions are not adhered to: exposure to abnormal & harsh chemicals, failure to repair & retreat damaged sections, damages caused by modifications to the vehicle (e.g. mirror, roof racks, DVD install, etc….), areas not treated with Conforti Ceramic Collection products, and any claim in respect of damage caused by unusual atmospheric conditions including but not limited to: hail, salt spray, or chemicals.
This warranty does not cover stone chipping, abnormal chemical fallout, or spillage, untreated panel repair or replacement, bore water spotting, scratching, abrasions, manufactures imperfections or paint imperfections such as paint flaking, peeling, foreign matter in paint, orange peel, or clear coat separation.
Any claim in respect of matters pre-existing at the time of the application of the Conforti Ceramic Collection product. Any claim arising from the customer failing to properly maintain the vehicle. Any claim in respect of acts of vandalism or arising out of an accident involving the vehicle. Any claim in respect of manufacturer’s imperfections. Any claim arising from the vehicle being operated in a manner contrary to the manufacturer’s recommendations.
Any claim in respect of damage resulting from the use of the vehicle in a competition or motor sporting event, or where the vehicle is used on a beach, or in off-road driving conditions, or for the launching of boats or other marine vessels for other than occasional recreation use. Any claim in respect of the load area of a commercial vehicle. Any claim in respect of a vehicle which has been subject to other than normal wear and tear. Any claim where the vehicle/boat has not been maintained in accordance with the Conforti Auto & Marine Detailing instructions mentioned in this warranty. Any claim in respect of damage caused by unusual atmospheric conditions including but not limited to: hail, salt spray, or chemicals.